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Privacy Policy

Privacy Policy as at May 2008

Charter Yacht Solutions Pty Ltd - ACN 129 465 130 (referred to as "we", "us" and "Conspicuous") are subject to and abide to the National Privacy Principles under the Privacy Act 1988 (Cth) (as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth)).This Privacy Statement explains in general terms how Charter Yacht Solutions protects the privacy of your personal information under the National Privacy Principles. It will apply to any personal information you provide to us:

When making an inquiry with Charter Yacht Solutions via our “Contact us” facility or via any other inquiry method.

At Charter Yacht Solutions your privacy is paramount. We recognise that your personal information is important to you and understand that you may have concerns about how information is collected, used and shared. We are committed to safeguarding your personal information and will always handle your personal information securely and carefully. Charter Yacht Solutions is committed to ensuring that our staff are aware of their obligations.

The following will assist you in understanding how we collect and use customer information.

Reasons we collect information include:

• To deliver products or services to you
• To complete other transactions with you or on your behalf
• To better understand your requirements and preferences
• Improve our service
• Provide offers that are of greater interest or benefit to you via email, mail or telephone.

Ways we collect this information include:

When you make an inquiry with us through this website, or through direct email, mail, telephone or any other medium.

The personal information we collect is in most cases supplied by you when you make an inquiry Charter Yacht Solutions and might includes your:

• Name
• Address
• Phone number
• E-mail address
• Age details
• Other information

Who we may share your information with:

We will often need to pass your personal details such as your name and address to companies who perform part of our service delivery. We may also disclose personal information to government authorities as required by law. In these circumstances, Charter Yacht Solutions will ensure that these third parties undertake to protect your privacy.

Direct marketing:

If you receive marketing offers from Charter Yacht Solutions via email, mail or telephone and do not wish to receive them in the future, please call us on +61 7 5477 6600.

Access:

If you would like to access or update your personal information you can do so by writing to us at PO Box 1296, Mooloolaba, Queensland 4557 or contact us on +61 7 5477 6600. We prefer to receive written requests as in many cases this assists us to verify your identity.

Security:

From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.

You can request a copy of the Privacy Policy by calling us on +61 7 5477 6600